Recent Posts

Our Team Deploys to Help with Wildfires.

7/21/2021 (Permalink)

Yelp review expressing gratitude to our team. One of our customers took to Yelp to express their gratitude for our teams assistance during a hard time.

When wildfires hit, our team deploys. We venture out miles away from our territory to lend our helping hands for the people who are in the midst of the flames and smoke. One example of a time we did this was for the Thomas Fire in 2017.

No one knew the Thomas Fire in Santa Barbara would turn into the largest wildfire in California. It burned through 273,246 acres of land. It destroyed 10,000 homes. SERVPRO of North Vista/ San Marcos headed up north to help as soon as the fire calmed down and it was safe to travel. A lot of homes were left in ashes but the neighboring ones left standing had serious smoke damage to everything in the home. There was a layer of soot on everything. When items or walls have smoke damage, it's the only thing you can smell. The smell of smoke is very powerful. Our team was happy to be welcomed into our customers homes and give them clean air to breathe again. It is very important to keep our customers updated and share our knowledge with them along the whole way. As you can see in this yelp review, we want to make you as comfortable and happy as possible. 

We are Mindful of Yours and Our Time. #AlwaysOnTime

7/21/2021 (Permalink)

Clock showing that we are always there when you call. When our customers call, we get them scheduled for an inspection A.S.A.P.

SERVPRO is a commercial property management professional. We provide excellent services every day at every job.  Getting to an emergency in a timely matter to start mitigation is crucial to keep damage minimal. The longer the water has to sit, the more damage that will occur and there is potential for mold growth. Rapid response enables you to get back to your business operations as quickly as possible.

Our 24 hour emergency services make situations less stressful for you. Emergencies never happen at a "good time", that's why we are committed to offering our services 24/7. When the emergency hits, let us take care of the stress. We will respond within one hour and start our water mitigation services within four hours. We will follow up with a detailed explanation of the step by step process. Professional cleaning and restoration will begin. After the job is finished we will do a final walk-through to ensure you are satisfied with the work we provided. Our customer satisfaction is very important to us and we take pride in the work that we provide. 

SERVPRO of North Vista/San Marcos (760)758-3454

Our Equipment is Stocked for ANY Size Job!

7/21/2021 (Permalink)

Green equipment at a job site. We always have enough equipment to handle as many jobs that come in.

It is very important to use the proper equipment in a dry-out. 

Detection Equipment:

  • Moisture Sensors- used to detect moisture in carpets, baseboards, and walls.
  • Moisture Meters-used to determine the actual moisture content of various materials. The moisture 
  • Thermohydrometers- measures both temperature and relative humidity. After getting these two readings we can calculate specific humidity, dew point and vapor pressure.

Extraction Equipment:

  • Extractors-used in cleaning carpets and upholstery and in removing water from floors following a water damage. Extractors can be truck-mounted or portable. 

Air Moving Equipment:

  • Air Movers- used in water damage restoration to enhance evaporation at the surface level, reducing drying time. This moisture is eliminated using the dehumidification equipment. 

Dehumidification Equipment:

  • Dehumidifiers- By extracting water vapor from the air dehumidifiers lower the humidity. They pull the moist, humid air in and discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from wet materials. 

SERVPRO of North Vista/ San Marcos has the proper equipment to restore your property! (760)758-3454

A SMALL Leak can Turn into a BIG Problem.

7/21/2021 (Permalink)

Equipment drying out commercial building. Broken sprinklers can cause a lot of damage, be sure to get them checked regularly.

Sometimes we think a small leak is okay because it's "small" but if a small leak is left unseen for too long, it can actually do the most damage. The water can seep through carpet, soak up walls, and pool on flooring which will only continue to cause damage eventually turning it into a large disaster. At least much larger than it could have been. 

Here are some important tips for your home:

  • Identify the source and type of water
  • Measure the temperature and humidity
  • Survey the extent of damage and inspect for hidden moisture
  • Emergency water extraction
  • Move and block furniture/contents
  • Inspect carpet pad
  • Apply treatments if needed(deodorization)
  • Utilize drying and monitoring equipment
  • Dispose of refuse

Call SERVPRO of North Vista/ San Marcos if you suspect you have water damage 760-758-3454.

Let's Get You Back to Business Faster!

7/21/2021 (Permalink)

Equipment in commercial building job. We are experts at getting businesses dried out and back in order as soon as possible.

Flooding and water damage events in Vista commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we're dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we will be there fast with the help you need.

About SERVPRO of North Vista/ San Marcos

SERVPRO of North Vista/ San Marcos specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Fire Damage Tips!

7/21/2021 (Permalink)

Fire burns through room. Cleanup after a fire can be stressful, our team will get it done in a breeze while our customer sits back and relaxes.

FIRE DAMAGE TIPS FOR INSURED:

  • Limit movement in the home to prevent any more damage.
  • Place dry, colorfast towels or old linens on carpeted areas to prevent more soiling.
  • If the electricity is off, empty the fridge and freezer and keep doors open.
  • Wipe off soot from chrome in the kitchen and bathroom faucets and appliances then coat with a layer of lubricant.
  • Do not attempt to wash walls or painted areas before contacting SERVPRO. 
  • Do not attempt to shampoo carpet or furniture without contacting SERVPRO.
  • Do not attempt to clean any electrical appliances that may have been close to fire or water without consulting a repair service first.

Key Questions to Ask Insured

  • Home phone? Business phone?
  • Date and time loss occurred?
  • Is water damage present?
  • What was the source of the fire?
  • Has the source been repaired recently?
  • What is the extent of the damage?
  • What areas have been affected?
  • How bad is the odor?
  • Does the area need deodorizing?
  • Is a board-up required?
  • Are water and electricity available?
  • Are there any personal injuries? 

Call SERVPRO of N. Vista/ San Marcos To Help You! (760)758-3454

Our Team is Available 24/7 For ANY Size Job!

6/18/2021 (Permalink)

Team dressed in hard hats standing under a pop up tent. Cleaning contents. Our team is well prepared for large loss jobs.

Our SERVPRO professionals help you in your property's water damage needs. Our project manager will arrive on-site within four hours of being notified of your disaster. Our technicians provide excellent communication of the property assessment before we begin any restoration services. We follow strict guidelines, knowledge, and training. We use state of the art industrial equipment to examine the damages done. Our restoration services include moisture detection, water extraction, dehumidification and contents inventory. Consistent communication and professional restoration techniques are what we provide for you. We leave our customers satisfied and they always say "I hope I never experience a flood again but if I do, I will definitely be calling you."

SERVPRO of N. Vista/ San Marcos is available to you 24 hours a day, 365 days a year. Call us at (760)758-3454

1-4-8

6/18/2021 (Permalink)

1-4-8

One hour

Within an hour of being notified of a loss, a SERVPRO of N. Vista/ San Marcos professional will be on-site to start our mitigation services. The best thing you can do to limit damage is a quick response.

Explanation

Our highly trained staff will walk you through the job process step-by-step. We will tell you exactly what to expect from us and how everything will turn out.

Eight hours

Within eight hours of being on-site, there will be a verbal briefing of the scope and will be communicated to the adjuster or property manager.

Cleaning & Restoring

SERVPRO of N. Vista/ San Marcos will work efficiently and neatly to help you regain control of your  property when a disaster has taken place. We use our professional restoration techniques to ensure your property is taken care of correctly the first time. 

Final Walk-Through

After the work is completed we will do a final walk-through with you to ensure complete satisfaction.

Experts in Water Damage & Flood Restoration!

5/6/2021 (Permalink)

Green equipment lined up in front of building. When disaster strikes, our team is prepared with enough equipment for large losses!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of N. Vista/ San Marcos (760)758-3454

SERVPRO is a franchise. We are all individually owned and operated!

4/2/2021 (Permalink)

SERVPRO dump truck. We have our very own SERVPRO dump truck!

Every SERVPRO is individually owned and operated. 

All of our hard work has shined through each and every job throughout the 25+ years.

Every single employee we have works their hardest. We have great people in our leadership roles to help guide us all along the way. 

It's not easy running a business with so many employees but our owners knowledge and compassion for our employees and customers really provides a solid foundation to work off of. 

We learn and grow together as a team every day along the way.

SERVPRO is a wonderful company to work for and it's amazing to see how far Joe, Juan and Steve have been able to take our business. Every year we reach a new level of accomplishment and exceed expectations of our customers because that's the most important thing to us, a happy customer. 

SERVPRO of North Vista/ San Marcos (760)758-3454