Recent General Posts

Happy Holidays From SERVPRO of N.Vista/San Marcos

11/30/2017 (Permalink)

General Happy Holidays From SERVPRO of N.Vista/San Marcos Happy Holidays!

With Thanksgiving just passing and Christmas right around the corner we are in the thick of the Holiday season here at SERVPRO of North Vista/San Marcos.  It also signals the end of the year for 2017.  We want to take a moment and reflect on the year we have had.  Some people have come, some people have gone, and some people have even come back. Through it all our team is stronger than it was in the beginning of the year and we are very thankful and appreciative of all of the effort that our team has put in to making this a successful year for us.  We have been able to help thousands of customers and received somewhere around 50 fivestar reviews online from some of them.  We took extreme pride in the services we provided for 2017 and it certainly shows.  We are very excited to see what 2018 has in store for us.

Happy Holidays San Diego

Roll On & Roll Out

10/9/2017 (Permalink)

General Roll On & Roll Out Some of our fleet

It is a very busy & Exciting time at SERVPRO of N.Vista/San Marcos.  It seems that our franchise and our family continues to grow and grow.  We have added new crew chiefs, new estimators, and even new managers.  Our vehicles have increased and thankfully for us our work volume has also increased.  With any growth there are always expected growing pains but luckily for us, our entire staff has stepped up and we have been able to maintain our very high level of customer service and work quality.  Our Yelp reviews have more than doubled in the last year and some of the comments customers have left for us have blown us away. The machine that is SERVPRO of N.Vista/San Marcos is running on all cylinders right now and we ecstatic about these exciting times in our franchise's history.  So keep it up team!  Let's roll on and roll out every single day and keep the momentum going.

They Thank Us & We Thank Them!

9/12/2017 (Permalink)

General They Thank Us & We Thank Them! Thank you from SERVPRO of N.Vista/San Marcos

We recently received an overwhelmingly nice Yelp review today from a customer that had a large flood in their home about a month ago.  The customer was so very grateful for our service that they took the time to list and thank every single one of our employees who worked on their home.  It was incredibly nice of them to not only take the time to leave us a review but also recognize every single employee.

So with that in mind, this blog is dedicated to all our customers who have taken the time to leave us an online review or refer us to a friend or drop off something for the staff to say thank you.  We have had the pleasure of helping so many customers that have showed us their appreciation in one way or the other, so we in turn, would like to show our appreciation to them.

Thank you to all of our wonderful customers.

Our Team 2017

5/1/2017 (Permalink)

General Our Team 2017 Our 2017 Group Photo

Today was a happy and sad day for SERVPRO of N.Vista/San Marcos.  We held our monthyly all hands meeting, like we do every month.  However one of the topics covered in the meeting today was announcing to everyone that after 10 years of service, Fernanada Robinson is leaving us.  Fernanada is one of the longest standing employees our franchise has.  She believes she can remember a time when there were only eight employees total, including her.  Boy how things have changed over the past 10 years. It certainly shows, as we also took, our annual group photo, which is included below.  We had to be sure to have Fernanada in it.  Our franchise is now somewhere around 60 + total employees.

You will be missed Fernanada.  Thank you for everything.

A Shout Out To Our Leader!

4/20/2017 (Permalink)

General A Shout Out To Our Leader! The attached picture is Joe all suited up on Easter Sunday.  On a holiday, he was out there in the heat, crawling under a house, to help a customer.

This blog is dedicated to our fearless leader, our franchise's founding father, Jose Araya or just Joe, as everyone calls him.

 

Joe has been in the restoration industry for over 30 years!  In 1991 he started a company called G.I Joe Carpet Cleaning.  That business thrived and eventually lead him to owning and operating our N.Vista/San Marcos Franchise.  Everything our franchise is today is because of Joe.

Joe spoke at our meeting earlier this week and told stories of growing up very poor in Costa Rica.  He would plant seeds for banana plants and watch them grow so he could sell them while the other kids spent all day playing.  It seems he has always had a mind for business and always been a hard worker.

 

Joe's spirit shines through everyday at our franchise.  Every positive Yelp review we receive, and we receive a lot, Joe's spirit helped cause that. Every customer who is blown away by our high level of professionalism, that is Joe's work ethic & pride showing in a job well done.

Joe set the standard for our franchise and we want him to know we appreciate it.  We take our reputation and his very serious.  We won't let you down Joe.

Thank you Joe!

 

For Immediate Service in Vista or San Marcos, Call SERVPRO

9/13/2016 (Permalink)

General For Immediate Service in Vista or San Marcos, Call SERVPRO SERVPRO of N.Vista/San Marcos is always ready to help 24/7

SERVPRO of N.Vista/San Marcos provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Vista or San Marcos. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 760-758-3454

Residential Services

Whether your  home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

http://www.SERVPROnorthvistasanmarcos.com/commercial-restoration-cleaning

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration