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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Climate-controlled Warehouse.

7/26/2021 (Permalink)

Organized warehouse at shop. Our warehouse is HUGE! We have room to keep your personal belongings safely packed away in crates until your home is ready for move in.

Come take a tour of our warehouse!

Our warehouse is equipped with everything we need to dry out your commercial building! We are always prepared for any size job. SERVPRO of North Vista/ San Marcos specializes in the cleanup and restoration of commercial and residential property. Our crew is trained specifically for restoration. We know that the small things can be handled but when your commercial building is flooded and you're in over your head, call us! Let us take over and you will not have a thing to worry about. We are able to complete a job from start to finish. We have a contents crew to pack out any loose items(when needed) and a restoration crew to do the demolition and we even have a repair crew that can put your building back to better than it was before.

At SERVPRO of North Vista/ San Marcos we are a one stop shop!

Call us if you have any questions:

(760)758-3454

Smoke & Fire Damage Information.

7/26/2021 (Permalink)

Fire Damage? Most fires start in the kitchen. Be sure to never leave an open flame unattended!

SERVPRO of N. Vista/ San Marcos are professional when it comes to fire, smoke and soot cleanup.

There are three main categories of cleaning that we focus on.

Structural Cleaning- After a fire or smoke damage, the ceilings, walls, carpeting and floors need a thorough cleaning. Although you can't always see the smoke damage, you can definitely smell it. We have special smoke sponges that can show you extent of the smoke damage on your walls, ceiling, etc. We have specific equipment and cleaning products to clean and protect all the different surfaces in your home. Depending on the extent of the soot damage, we are able to reduce costs by cleaning and restoring walls instead of repainting or refinishing.

Contents Cleaning- Every single content item in the affected area will be individually cleaned and deodorized by our professionals. This includes rugs, furniture, curtains, upholstery, little items found on or around the furniture. Everything. Our professionals inspect each structure to determine the best means of cleaning. We will also provide a list of items that are to be "claimed". 

Deodorization- We provide specialized services that rid the place of business of offensive odors left by smoke damage. We do not cover up odors with fragrances. We find the source of the odor and eliminate it.

Do you have fire or smoke damage in your home? Call SERVPRO of N. Vista/ San Marcos today at (760)758-3454

Smoke Damage Cleanup in San Diego.

7/26/2021 (Permalink)

Fire burned through entire living space. Fire flames spread fast. Homes like this experience fire and water damage after the flames are gone. Never leave an open flame unattended.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke & Soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Our fire damage restoration services:

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today –  
(760)-758-3454

Storms Can and Will Cause a lot of Damage in Your Home.

7/26/2021 (Permalink)

Storm disaster trailer. We have a storm disaster team that deploys to wherever needs our assistance in the US.

It could be a disaster if a home does not have a good drain system when storm rains will not let up. The water will continue to collect until it's pushing on your door searching for any sign of a crack to get inside. If the house is unoccupied for the duration of the storm the water can continue to leak in. A lot of times when water comes from the outside, it becomes dirty. The water can flow small particles of dirt into the crack under the door. Another example of contaminated water is sewage such as a toilet overflowing.

Here are some tips when dealing with contaminated water:

  • Don't spread contaminated water by walking unnecessarily on damaged or wet areas. 
  • Don't turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Don't use household fans to dry the structure and spread contaminants.
  • Avoid all contact with sewage and items contaminated by it.
  • Wash hands thoroughly after contact with contaminated items.

SERVPRO of N. Vista/ San Marcos (760)758-3454

When Storms HIT, We are Prepared!

7/26/2021 (Permalink)

SERVPRO van driving in pencil drawn rain. Here to help 24/7!

SERVPRO of N. Vista/ San Marcos specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Vista, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 760-758-3454

Our Team Deploys to Help with Wildfires.

7/21/2021 (Permalink)

Yelp review expressing gratitude to our team. One of our customers took to Yelp to express their gratitude for our teams assistance during a hard time.

When wildfires hit, our team deploys. We venture out miles away from our territory to lend our helping hands for the people who are in the midst of the flames and smoke. One example of a time we did this was for the Thomas Fire in 2017.

No one knew the Thomas Fire in Santa Barbara would turn into the largest wildfire in California. It burned through 273,246 acres of land. It destroyed 10,000 homes. SERVPRO of North Vista/ San Marcos headed up north to help as soon as the fire calmed down and it was safe to travel. A lot of homes were left in ashes but the neighboring ones left standing had serious smoke damage to everything in the home. There was a layer of soot on everything. When items or walls have smoke damage, it's the only thing you can smell. The smell of smoke is very powerful. Our team was happy to be welcomed into our customers homes and give them clean air to breathe again. It is very important to keep our customers updated and share our knowledge with them along the whole way. As you can see in this yelp review, we want to make you as comfortable and happy as possible. 

We are Mindful of Yours and Our Time. #AlwaysOnTime

7/21/2021 (Permalink)

Clock showing that we are always there when you call. When our customers call, we get them scheduled for an inspection A.S.A.P.

SERVPRO is a commercial property management professional. We provide excellent services every day at every job.  Getting to an emergency in a timely matter to start mitigation is crucial to keep damage minimal. The longer the water has to sit, the more damage that will occur and there is potential for mold growth. Rapid response enables you to get back to your business operations as quickly as possible.

Our 24 hour emergency services make situations less stressful for you. Emergencies never happen at a "good time", that's why we are committed to offering our services 24/7. When the emergency hits, let us take care of the stress. We will respond within one hour and start our water mitigation services within four hours. We will follow up with a detailed explanation of the step by step process. Professional cleaning and restoration will begin. After the job is finished we will do a final walk-through to ensure you are satisfied with the work we provided. Our customer satisfaction is very important to us and we take pride in the work that we provide. 

SERVPRO of North Vista/San Marcos (760)758-3454

Our Equipment is Stocked for ANY Size Job!

7/21/2021 (Permalink)

Green equipment at a job site. We always have enough equipment to handle as many jobs that come in.

It is very important to use the proper equipment in a dry-out. 

Detection Equipment:

  • Moisture Sensors- used to detect moisture in carpets, baseboards, and walls.
  • Moisture Meters-used to determine the actual moisture content of various materials. The moisture 
  • Thermohydrometers- measures both temperature and relative humidity. After getting these two readings we can calculate specific humidity, dew point and vapor pressure.

Extraction Equipment:

  • Extractors-used in cleaning carpets and upholstery and in removing water from floors following a water damage. Extractors can be truck-mounted or portable. 

Air Moving Equipment:

  • Air Movers- used in water damage restoration to enhance evaporation at the surface level, reducing drying time. This moisture is eliminated using the dehumidification equipment. 

Dehumidification Equipment:

  • Dehumidifiers- By extracting water vapor from the air dehumidifiers lower the humidity. They pull the moist, humid air in and discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from wet materials. 

SERVPRO of North Vista/ San Marcos has the proper equipment to restore your property! (760)758-3454

A SMALL Leak can Turn into a BIG Problem.

7/21/2021 (Permalink)

Equipment drying out commercial building. Broken sprinklers can cause a lot of damage, be sure to get them checked regularly.

Sometimes we think a small leak is okay because it's "small" but if a small leak is left unseen for too long, it can actually do the most damage. The water can seep through carpet, soak up walls, and pool on flooring which will only continue to cause damage eventually turning it into a large disaster. At least much larger than it could have been. 

Here are some important tips for your home:

  • Identify the source and type of water
  • Measure the temperature and humidity
  • Survey the extent of damage and inspect for hidden moisture
  • Emergency water extraction
  • Move and block furniture/contents
  • Inspect carpet pad
  • Apply treatments if needed(deodorization)
  • Utilize drying and monitoring equipment
  • Dispose of refuse

Call SERVPRO of North Vista/ San Marcos if you suspect you have water damage 760-758-3454.

Let's Get You Back to Business Faster!

7/21/2021 (Permalink)

Equipment in commercial building job. We are experts at getting businesses dried out and back in order as soon as possible.

Flooding and water damage events in Vista commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we're dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we will be there fast with the help you need.

About SERVPRO of North Vista/ San Marcos

SERVPRO of North Vista/ San Marcos specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Fire Damage Tips!

7/21/2021 (Permalink)

Fire burns through room. Cleanup after a fire can be stressful, our team will get it done in a breeze while our customer sits back and relaxes.

FIRE DAMAGE TIPS FOR INSURED:

  • Limit movement in the home to prevent any more damage.
  • Place dry, colorfast towels or old linens on carpeted areas to prevent more soiling.
  • If the electricity is off, empty the fridge and freezer and keep doors open.
  • Wipe off soot from chrome in the kitchen and bathroom faucets and appliances then coat with a layer of lubricant.
  • Do not attempt to wash walls or painted areas before contacting SERVPRO. 
  • Do not attempt to shampoo carpet or furniture without contacting SERVPRO.
  • Do not attempt to clean any electrical appliances that may have been close to fire or water without consulting a repair service first.

Key Questions to Ask Insured

  • Home phone? Business phone?
  • Date and time loss occurred?
  • Is water damage present?
  • What was the source of the fire?
  • Has the source been repaired recently?
  • What is the extent of the damage?
  • What areas have been affected?
  • How bad is the odor?
  • Does the area need deodorizing?
  • Is a board-up required?
  • Are water and electricity available?
  • Are there any personal injuries? 

Call SERVPRO of N. Vista/ San Marcos To Help You! (760)758-3454

Our Team is Available 24/7 For ANY Size Job!

6/18/2021 (Permalink)

Team dressed in hard hats standing under a pop up tent. Cleaning contents. Our team is well prepared for large loss jobs.

Our SERVPRO professionals help you in your property's water damage needs. Our project manager will arrive on-site within four hours of being notified of your disaster. Our technicians provide excellent communication of the property assessment before we begin any restoration services. We follow strict guidelines, knowledge, and training. We use state of the art industrial equipment to examine the damages done. Our restoration services include moisture detection, water extraction, dehumidification and contents inventory. Consistent communication and professional restoration techniques are what we provide for you. We leave our customers satisfied and they always say "I hope I never experience a flood again but if I do, I will definitely be calling you."

SERVPRO of N. Vista/ San Marcos is available to you 24 hours a day, 365 days a year. Call us at (760)758-3454

1-4-8

6/18/2021 (Permalink)

1-4-8

One hour

Within an hour of being notified of a loss, a SERVPRO of N. Vista/ San Marcos professional will be on-site to start our mitigation services. The best thing you can do to limit damage is a quick response.

Explanation

Our highly trained staff will walk you through the job process step-by-step. We will tell you exactly what to expect from us and how everything will turn out.

Eight hours

Within eight hours of being on-site, there will be a verbal briefing of the scope and will be communicated to the adjuster or property manager.

Cleaning & Restoring

SERVPRO of N. Vista/ San Marcos will work efficiently and neatly to help you regain control of your  property when a disaster has taken place. We use our professional restoration techniques to ensure your property is taken care of correctly the first time. 

Final Walk-Through

After the work is completed we will do a final walk-through with you to ensure complete satisfaction.

Experts in Water Damage & Flood Restoration!

5/6/2021 (Permalink)

Green equipment lined up in front of building. When disaster strikes, our team is prepared with enough equipment for large losses!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of N. Vista/ San Marcos (760)758-3454

SERVPRO is a franchise. We are all individually owned and operated!

4/2/2021 (Permalink)

SERVPRO dump truck. We have our very own SERVPRO dump truck!

Every SERVPRO is individually owned and operated. 

All of our hard work has shined through each and every job throughout the 25+ years.

Every single employee we have works their hardest. We have great people in our leadership roles to help guide us all along the way. 

It's not easy running a business with so many employees but our owners knowledge and compassion for our employees and customers really provides a solid foundation to work off of. 

We learn and grow together as a team every day along the way.

SERVPRO is a wonderful company to work for and it's amazing to see how far Joe, Juan and Steve have been able to take our business. Every year we reach a new level of accomplishment and exceed expectations of our customers because that's the most important thing to us, a happy customer. 

SERVPRO of North Vista/ San Marcos (760)758-3454

Let Our Team Help You!

4/2/2021 (Permalink)

Flags blowing in the wind at SERVPRO warehouse. Proud veteran owned business.

Is this your first experience with a loss?

Choose the team that will fight for you!! Our team is dedicated to helping our customers to the best of our ability. We want to get you back to better than before the disaster happened. 

Most of our customers are experiencing a loss for the first time and it can be a very scary situation. 

Not having the knowledge or understanding of something is not fun and can be very confusing. 

This is why we are all trained in the restoration industry so we can help you every step of the way. 

It's very important to us that we make you understand our process and order of operation and feel most comfortable with it.

We have employees that work around the clock to answer any questions that you might have. 

It's great working for a team who not only provides great service but actually cares for their customers. 

We never hope you have a disaster but when you do, call the team that you can TRUST. It's always nice to have someone on your side.

Always here to help, SERVPRO of North Vista/San Marcos. (760)758-3454

We Take Pride in the Service we Provide.

3/29/2021 (Permalink)

Wall of crew photos. Our SERVPRO family.

WHO WE ARE.

Our team is full of honest people who take pride in their work. Behind every group of hard workers are inspiring leaders.

At SERVPRO of North Vista/ San Marcos we are lucky to have not only one but three great leaders. They have molded all of us into the helpful and encouraging team we have become. Every part of our office plays a key role in our success. From the second a customer calls our office, they are greeted by a person who understands the stress they are going through. Our team takes note of everything our customers have to say because the small details are important to running a smooth operation. Our project managers are incredibly detailed in their explanations of procedures and walk every homeowner through the process giving specific information to help ease the stress. 

We care deeply for our customers and it reflects in our positive reviews we receive from them.

Check out our Yelp in the link below!

SERVPRO of N. Vista/ San Marcos Yelp

SAFETY Always Comes First! For Our Customers & Employees.

3/29/2021 (Permalink)

Worker dressed in PPE removing mold. PPE keeps our employees safe!

Safety always comes first at SERVPRO. A job can only be done correctly if you are prepared for it correctly.

Having the proper PPE (Personal Protective Equipment) is important and always the first step in every job. Working in the restoration industry has potential for injury so it's important to be prepared at all times and protect yourselves in every way possible!

Allen has his PPE on for this mold loss. If there is mold present when cutting into the drywall, the spores can travel and even be inhaled. No one wants to inhale anything other than oxygen so our employees are required to wear masks & protective eye wear. Even if no mold is present, a mask is important to keep from inhaling debris that floats around and can cause irritation to eyes, nose, throat and etc.

We care about our employees and customers health so we always make sure everyone has the proper PPE on for each and every job.

SERVPRO of North Vista/San Marcos (760)758-3454

SERVPRO of N. Vista/ San Marcos Owners!

3/23/2021 (Permalink)

Joe, Juan, Steve SERVPRO owners. SERVPRO owners Joe, Juan, and Steve

MEET OUR OWNERS!

Our owners Joe, Juan and Steve first opened the doors to SERVPRO of North Vista/ San Marcos in 2003. 

  • In 2017 our owners decided to grow our team and purchased SERVPRO of Escondido. 
  • Over a year later in 2018 they became the new owners to SERVPRO of Carlsbad. 
  • In 2020 our team expanded again and purchased SERVPRO of NE San Diego county.

We are the largest franchise in North County San Diego!

Our owners are dedicated to helping our customers receive the best service we can offer. With each of them bringing honesty, integrity, respect and knowledge to the table, they make a great team.

They are experts in the restoration industry with 28+ years of experience behind them. 

Joe and Steve's distinguished military background set high standards for our employees. All of us at SERVPRO of North Vista/San Marcos strive to take care of our customers to the best of our ability. 

From all of us at SERVPRO, we thank you for trusting us to take care of you and your customers and we aspire to exceed your expectations. I hope this gives you insight into our SERVPRO and the camaraderie we have for each other because we really are more than coworkers, we are family.

Rain in San Diego

1/4/2021 (Permalink)

Green SERVPRO truck in parking lot with flags flying in background. Our trucks are always ready and packed with enough equipment to weather the storms.

Here at SERVPRO of N.Vista/San Marcos we are not strangers to the damage that can be caused by rain. Here's our recommendation for preventing what could become a huge headache because of rain. Have your roof inspected once a year!!

Far more can happen and go wrong then a couple of ugly water stains on your ceiling. If you don't catch the leak, it could begin to rot the frame of your home. When wood gets too wet and ultimately damaged by water, it has to be replaced. So basically what could start as a little bit of water from a little bit of rain can spread causing unnecessary and expensive water damage and/or eventually mold damage costing you much more than the price of a simple inspection.

This has been one of the wettest years San Diego has seen in over 50 years.  Keep dry, keep safe, and inspect your roofs San Diego.

Doom & Gloom Weather

1/4/2021 (Permalink)

Warehouse full of equipment We have every piece of equipment needed to get homes and properties back to working conditions.

Southern California is not known for rainy weather but when it does rain for the few days out of the year, it comes in heavy! We are blessed to live in a beautiful place where the sun is always shining but because of that we do not really prepare ourselves and our properties for the potential damage that a rainstorm can bring. Storms show us the faulty roof tiles, and potential bad workmanship of the home in general. Sadly the only way to know these faults exist is for a rain water leak to show you. As long as SERVPRO of Escondido gets out there as soon as possible to address the issue early on, there will be less damage to the home and be able to get the home back to working condition quickly. 

If you have a leak or water damage in your home or business, call us today for an inspection! (760)758-3454

We Love Our Country!

7/15/2020 (Permalink)

Four flags blowing in wind: USA, POWMIA, USMC, SERVPRO We always have our four flags flying high at SERVPRO.

Here at SERVPRO of North Vista/ San Marcos we can't express enough how grateful we are to live in this country and our gratitude to those serving. We recognize their sacrifice and are proud to be a U.S Veteran-owned business. 

Our owners Steve Carlile and Joe Araya both proudly served in the United States Marines. Our head estimator Richter Trim is currently an active member of the United States Air Force. One of our crew chiefs Allen James also proudly served in the United States Navy.  

It is safe to say there is a strong Military presence that runs through our franchise.

Thank you to all of those who have served and are currently serving for our Country. 

SERVPRO of North Vista/ San Marcos (760)758-3454

Restoring Over Replacing Costs Less!

7/6/2020 (Permalink)

Money coming out of piggy bank. Spend less by restoring your damaged property with SERVPRO.

SERVPROS emergency services of mitigation help reduce additional property damages. We use specialized test equipment to find hidden water. Restoring verses replacing contents saves a lot of money. SERVPRO uses advanced drying techniques to monitor and make sure your property is dried properly. 

Mitigation requires fast action. The quicker we arrive on-site to perform our services, the better the result will be including lower claim costs.

SERVPRO uses the proper equipment to reduce claims loss expenses. Every second matters in an emergency and we have the correct technology and equipment to perform. SERVPRO of N. Vista/ San Marcos will always answer your call with fast response, proper equipment and trained, professional staff. The most vital component to reducing costs is a timely mitigation but also that the people hired to do the job have a complete understanding of how to dry a structures property effectively.

SERVPRO of N. Vista/ San Marcos is here to help! (760)758-3454

Tips for Flooding!

7/6/2020 (Permalink)

SERVPRO hat on the beach. Working with SERVPRO is stress-free like relaxing on the beach.

Water damage can occur with no warning. Protect your home from a flood in every way you can:

  1. Protect wells from taking safety improvement suggestions from a licensed contractor.
  2. Make sure your yard slopes away from your home to direct water away from it.
  3. Have a plumber install an exterior sewer backflow valve.
  4. Anchor fuel tanks.
  5. Have an electrician raise switches, sockets, circuit breakers, and wiring at least 12 inches above expected flood levels.

For winter(areas that experience snow):

  1. Rain can make snow melt quickly.
  2. Remove snow piled against home.
  3. Seal any cracks or gaps in foundation.
  4. Safely remove snow from roofs.
  5. Clear drains and gutters of debris and assure snow melts away from home.

Use these tips to keep the unwanted water outside your home where it belongs!

SERVPRO of North Vista/ San Marcos 760-758-3454

Grease Fires Are Scary.

7/6/2020 (Permalink)

Grease fire in kitchen that burned through cabinets and stove. Never take your eye off an open flame.

Who knew cooking in your kitchen could turn into this? This tenant in Escondido was planning to have a peaceful dinner at the rental property before this situation occurred. It's important to always be prepared for the worst in the event that this happens. It can happen to anyone but there are ways you can be more prepared for it. Always keep clutter out of the kitchen. Wipe down all surfaces in the kitchen including floors and walls so there are no flammable spills or layers of film for the fire to catch onto easily. Keep baking soda in reach of the stove top to throw on any open flames. Baking soda cuts off the oxygen supply to a fire similar to a fire extinguisher. In the case the fire is not tameable immediately call your local fire department and evacuate the premises. Always use caution when cooking and if you do experience a disaster like this, SERVPRO of N. Vista/ San Marcos will be there to clean it up for you. (760)758-3454

SMOKE & SOOT

7/1/2020 (Permalink)

Wildfire burning Wildfires can cause heavy smoke and soot damage to a home without the flames even touching the home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Wet Smoke: Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke: Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today 760-758-3454

Keep Your Home Just The Way You Like it.

7/1/2020 (Permalink)

Flags flying in wind. Proud Veteran Owned Business.

Homeowner tips for water damage:

  • Identify the source of the leak and fix it, if you can. You may need to call a plumber at this stage.
  • Turn the water off if it is a leak or broken pipe.
  • Cover windows and areas of the roof if water is leaking through them.
  • Move items to a drier area.
  • Place wooden blocks under furniture to protect from wet carpeting.
  • Place all damaged items off to the side that you want to replace-for claim purposes.
  • Do not use electrical appliances when standing on wet flooring.
  • Make a list of the repairs needed and take photos of the damage.

SERVPRO of N. Vista/San Marcos is available to you 24/7, 365 days a year. We are experts in mitigation! Call us as soon as the water hits so we can assure the least amount of damage is done. Call now at (760)758-3454

COVID-19 Preventative Sanitizing

6/19/2020 (Permalink)

Digital emblem of Certified: SERVPRO Cleaned sticker in window. This business has been sanitized by SERVPRO.

As San Diego gets back to business, we all have a new sense of what it means to be clean. At SERVPRO, we’re dedicated to inspiring confidence in communities across the country as we find our way to a new normal.

We’re doing just that with Certified: SERVPRO Cleaned. Our new defensive pathogen cleaning program that goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO professionals to bring a higher standard of clean to the places we gather. So how does it work?

It’s grounded in our unique 3 C’s:

  • Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the unique needs of each facility.
  • Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.
  • Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers and community. So when you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence. Because you’ll know the #1 choice in clean up and restoration was there.

For more information please contact your local SERVPRO SERVPRO of N. Vista/ San Marcos, SERVPRO of Escondido, SERVPRO of Carlsbad & SERVPRO of NE San Diego County Available 24/7 including holidays - 760-520-1565

A muddy mess

6/25/2019 (Permalink)

101 freeway.

As SERVPRO of N. Vista/ San Marcos was finishing up work for the Ventura fire, the heavy rains hit. The rains in Santa Barbara were so heavy that it caused mud slides. All the burned, loose shrubs on land were easily being pushed down hills along with dirt. The homes that had survived the fire were now being taken out by mud slides. Just as we thought the crisis was over. Of course our crew members decided to stay longer to help. The only problem was the mud slides had shut down main and side roads. Our team was stuck in the hotel while the streets were being shut down left and right. All we could do was wait. Finally the storm stopped and the damage was done. Houses that we were working on were now gone. It was a very sad time for so many people, but SERVPRO of Escondido did not give up. Fire, Rain and mud cannot stop us. We found ways around the roads that were shut down and began work immediately. It is amazing to see how people come together during times of need. Our additional crew members drove 7+ hours to get to Santa Barbara, taking back routes and windy roads. It has been long working days for our crews that are up north, some are still there. We are so thankful here at SERVPRO of Escondido to have such hard working team members on our side!

Happy Holidays From SERVPRO of N.Vista/San Marcos

11/30/2017 (Permalink)

Happy Holidays!

With Thanksgiving just passing and Christmas right around the corner we are in the thick of the Holiday season here at SERVPRO of North Vista/San Marcos.  It also signals the end of the year for 2017.  We want to take a moment and reflect on the year we have had.  Some people have come, some people have gone, and some people have even come back. Through it all our team is stronger than it was in the beginning of the year and we are very thankful and appreciative of all of the effort that our team has put in to making this a successful year for us.  We have been able to help thousands of customers and received somewhere around 50 fivestar reviews online from some of them.  We took extreme pride in the services we provided for 2017 and it certainly shows.  We are very excited to see what 2018 has in store for us.

Happy Holidays San Diego

Houston Will Rebuild

10/9/2017 (Permalink)

Home is where you make it.

Although it is difficult to try and find some positive news out of all of the devastation and tragedy that has occurred in Houston, we at SERVPRO of N.Vista/San Marcos do have some good news to share.  All of our employees who traveled to Houston to help with the clean up efforts have now returned safe and sound.  With open arms we want to welcome back Joe, Alex, Sebastian, and Junior.  We are all very proud of all of you and happy to have you back.  You all sacrificed your time with family and donated your blood, sweat, and tears to help those who truly needed it. The definition of hero is as follows: "a person who is admired or idealized for courage, outstanding achievements, or noble qualities."  If that is how a hero is defined then we are proud to say that we have four, real life heroes, working at SERVPRO of N.Vista/San Marcos.

Welcome home fellas!

Our Team 2017

5/1/2017 (Permalink)

Our 2017 Group Photo

Today was a happy and sad day for SERVPRO of N.Vista/San Marcos.  We held our monthyly all hands meeting, like we do every month.  However one of the topics covered in the meeting today was announcing to everyone that after 10 years of service, Fernanada Robinson is leaving us.  Fernanada is one of the longest standing employees our franchise has.  She believes she can remember a time when there were only eight employees total, including her.  Boy how things have changed over the past 10 years. It certainly shows, as we also took, our annual group photo, which is included below.  We had to be sure to have Fernanada in it.  Our franchise is now somewhere around 60 + total employees.

You will be missed Fernanada.  Thank you for everything.

A Shout Out To Our Leader!

4/20/2017 (Permalink)

The attached picture is Joe all suited up on Easter Sunday.  On a holiday, he was out there in the heat, crawling under a house, to help a customer.

This blog is dedicated to our fearless leader, our franchise's founding father, Jose Araya or just Joe, as everyone calls him.

 

Joe has been in the restoration industry for over 30 years!  In 1991 he started a company called G.I Joe Carpet Cleaning.  That business thrived and eventually lead him to owning and operating our N.Vista/San Marcos Franchise.  Everything our franchise is today is because of Joe.

Joe spoke at our meeting earlier this week and told stories of growing up very poor in Costa Rica.  He would plant seeds for banana plants and watch them grow so he could sell them while the other kids spent all day playing.  It seems he has always had a mind for business and always been a hard worker.

 

Joe's spirit shines through everyday at our franchise.  Every positive Yelp review we receive, and we receive a lot, Joe's spirit helped cause that. Every customer who is blown away by our high level of professionalism, that is Joe's work ethic & pride showing in a job well done.

Joe set the standard for our franchise and we want him to know we appreciate it.  We take our reputation and his very serious.  We won't let you down Joe.

Thank you Joe!

 

Flood Damage in Carlsbad Won't Ruin Christmas

1/5/2017 (Permalink)

Our first Google Review of 2017

The image below is our first Google Review for 2017.  This was for a homeowner in Carlsbad, CA who experienced some flood damage on the Monday immediately following Thanksgiving.  She took the time to write us a review because she was very fearful at the time of the flood that she would not be able to host her family for Christmas dinner.  Luckily, our employees at SERVPRO of N.Vista/ San Marcos were able to throw on both our hard hats and our elf shoes and get her house all fixed up in time.  She was very happy with the service and restoration services we provided (she actually told us we provided "Nordstrom level service") to her and we were very happy that we were able to help and her family spend Christmas together.

One of our New Year Resolutions is to receive more Google Reviews.  So far 2017 is off to an amazing start.

Happy New Year from SERVPRO of N.Vista/San Marcos!!

Prayers for the Victims & Workers of Tennessee Fires

12/1/2016 (Permalink)

Servpro Headquarters in Tennessee

SERVPRO of N.Vista / San Marcos sends love & support to Tennessee wildfire victims and workers

SERVPRO of N.Vista / San Marcos would like to send our thoughts and prayers out to not only all of the families and victims of the Tennessee wildfires but also all of the volunteers, fire fighters, and clean up crews as well.  Many of those clean up crews are part of our SERVPRO family.  These fires literally hit close to home for us, as our SERVPRO headquarters are located in Tennessee.

We know how hard the crews are working out there and we have seen in San Diego how badly wildfires can affect lives, homes, and families. The recovery process will be long and hard but is has already begun and SERVPRO is very proud to be a part of that.

Our thoughts, prayers, and support go out to all of those affected by the Tennessee Wildfires.

http://www.foxnews.com/us/2016/12/01/recovery-begins-as-rains-help-put-out-tennessee-wildfires-that-killed-7.html

Our Most Recent Mold Job Review on Yelp

11/23/2016 (Permalink)

This is a screenshot of Jo Dee O's review on mold removal as it appears on Yelp

As Thanksgiving approaches tomorrow, SERVPRO of N.Vista San Marcos would like to take a minute and use this blog as an opportunity to say thanks.  

We would like to thank all of our wonderful customers who are kind enough to take a minute and leave us a positive review on Yelp.  We know it is easier said than done and everyone is very busy in their lives.  Their reviews greatly impact our business, as almost everyone goes online to check reviews on companies before they use them today. We take our reputation very serious and thanks to our customers our reviews and ratings reflects that.

Unfortunately for whatever reasons sometimes Yelp will "filter" a review and most people won't get to see it unless they know where to look. This happened recently to a review we received from Jo Dee O, who we helped with some mold removal.

We saw your review Jo Dee O and we are very thankful you left it for us and we could get you all taken care of.

Happy Thanks Giving San Diego!

https://www.yelp.com/biz/SERVPRO-of-north-vista-san-marcos-san-marcos-3?utm_campaign=www_business_share_popup&utm_medium=copy_link&utm_source=(direct)

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