What our Customers say...
Fire Damage Testimonials
Your personnel were very efficient, informative, and helpful in all aspects of this job. I cannot think of anything to improve the service. Junior and Alma were most helpful getting the job started and all the workers were polite and very hard workers. Thank you for this service.
SERVPRO was amazing to work with. The workers were honest, sincere, punctual and great with regular communication. I highly recommend them for any water/fire damage you may have. Words cannot describe how helpful and accommodating Junior, Mario and Warren were during our flood/mold remediation and insurance claim.
Sent in by our insurance company. Blew a toilet supply line at 0300. Got there armed to the teeth to get the job done shortly after. Started work immediately removing damaged flooring, checking drywall, removing water. Everything was moved, packed in to an on site storage box and after three days of water removal, drying and prep for repairs the site was cleared for construction. Lots of different professionals doing lots of different tasks. We always knew what was going on and what to expect. There were no surprises. If you want it done right call these folks first.
Our homeowner's insurance sent Mike from this crew out as an onsite manager after we had some water damage to walls and floor. I was impressed by his thoroughness and professionalism, the care he took to make sure that we understood what was happening, and the way he treated his personnel and other contractors. They did their work quickly and well; they were even able to save some hardwood flooring which we thought we would lose.
You were prompt, called and kept us informed every step in the process.
Though I filled out an evaluation form for the team, and they received all "10s" from me, the form does not allow me to really express my appreciation for their conscientious attention detail and customer service. Carmen had a way of making me feel that everything would turn out alright. And I would strongly recommend your company to anyone suffering from the aftermath of a firestorm.