What our Customers say...
You were prompt, called and kept us informed every step in the process.
It was a horrible experience till SERVPRO showed up.
Water loss caused major damage to my home, and I was skeptical that repairs could meet my high expectations, but SERVPRO of N. Vista / San Marcos lived up to their slogan "Like it never happened".
The communication we received was superb, and we were kept up to date on the current status of the work at all times!
Thank you, everything was done very well all the crews were clean, neat and respectful.
This note doesn't do justice to the quality of work done by SERVPRO and your staff. I left my house open and everything has been repaired and replaced beyond my expectation. The pack out crew was excellent! Matt was wonderful to work with kept me informed on a constant basis. Really feel lucky I found professionals like you.
Thank you so much for putting my home together again so beautifully. I am very happy with all the work you provided, I am very grateful. Your workers were very gracious and caring. It was traumatic for us but your good service helped a lot. Thank you once again.
We had a pipe back up and the bottom floor of our home flooded. SERVPRO came out immediately and started the drying process. They had all the equipment to test the floors and walls for moisture. They also tested for bacteria which was very reassuring. We are very happy with this company and would use them again.
When there are so many great things to say about a company, its hard to know where to start. I was blown away at the timeliness, professionalism and communication from Juan at SERVPRO. I highly recommend using this company, and working with Juan. My insurance company contacted SERVPRO and SERVPRO contacted me right away, and even made sure to come out that same day! They kept me apprized to their findings and I felt in very good hands.
Though I filled out an evaluation form for the team, and they received all "10s" from me, the form does not allow me to really express my appreciation for their conscientious attention detail and customer service. Carmen had a way of making me feel that everything would turn out alright. And I would strongly recommend your company to anyone suffering from the aftermath of a firestorm.
This letter is to thank you for your office recommending North Vista/ San Marcos SERVPRO. Initially the comments from your office pertaining to SERVPRO, coming highly recommended by previous Farmers customers was taken with my usual amount of skepticism but after observing the individuals from SERVPRO over the past several days I can say without reservation that their professionalism and work skills were exceptional.
Thank you for providing us with your services at PT. Degada, your personal did an excellent job and we were very satisfied with their work.
I am writing this letter to tell you how impressed I am with your employees; namely, Sheldon and Esteban. From the moment they stepped into my house they performed in an exceptional manner. They were extremely polite, hard working and professional. They made me feel better in a very difficult situation.
It is pretty close to 5 months from when SERVPRO packed up my house and I am finally able to unpack some of the boxes. I have unpacked nearly all of the boxes from my kitchen and I have not come across one broken item! Everything was packed up nicely. I appreciate their attention to detail.
If only the contractor doing the restoration was as good as this company I would have been able to unpack months ago.
Marianella and I wanted to send over our Certificate of Satisfaction for the excellent job your team did in addressing the leak we experienced this past week. Your team was excellent. In addition to Sheldon, Esteban and Justin who did the demo work that was significant, I do want to recognize Ray for his quick response when the incident was discovered on Friday. Thank you all for a great job. Will recommend you to my friends and neighbors.
I thank you, your service was wonderful. You came right away and was I was completely satisfied.